This Privacy Policy explains how Bloom & Decor processes personal data in connection with its website, inquiries, consultations, bookings, and floral services for weddings and events.
Depending on your location and the applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing. Where processing is based on consent, you may withdraw that consent for future processing.
To exercise a privacy right, submit a request through the contact details listed in this policy and describe the data or action you are asking for. We may ask for information needed to verify your identity and to locate the relevant records before responding.
We keep personal data only for as long as needed to handle inquiries, manage bookings, complete services, maintain business records, and meet legal, accounting, or dispute-related obligations. When data is no longer needed, it is deleted or anonymized in line with our retention practices.
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or the services we provide. The revised version will apply once posted on the website, and users should review it periodically for the latest information.
When GDPR applies, we process personal data on a lawful basis such as performance of a contract, steps taken before entering into a contract, legal obligation, legitimate interests, or consent where required. We limit processing to what is necessary for the relevant purpose and apply appropriate safeguards.
Where GDPR applies, individuals may have rights of access, rectification, erasure, restriction, objection, and data portability, and the right to withdraw consent where processing is based on consent. A request may be limited where retention or disclosure is required by law or where another lawful ground applies.
We process personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm dates and deposits, coordinate design details, deliver and set up floral arrangements, manage payments, maintain records, improve website performance, and comply with legal obligations. We may also use limited data to prevent misuse of the site and to resolve service issues.
We may share personal data with trusted service providers that support website hosting, communications, payment processing, delivery coordination, and related administrative functions. These parties may process data only on our instructions and for the services they provide to us.
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, establish or defend legal claims, or support accounting and tax requirements. Any disclosure is limited to what is reasonably necessary for the stated purpose.
We may process identification and contact details, event and order information, communication content, consultation notes, payment-related records, delivery and setup details, and technical data such as device and usage information. Where a user submits a form or contacts us by phone, we also process the information needed to respond and prepare a quote or appointment.
We receive personal data from website forms, telephone calls, consultation appointments, email correspondence, and information provided during order placement, deposit confirmation, and final event coordination. We may also generate limited technical data through the operation of the website and related systems.
The site may use essential cookies for core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.
You may manage cookies through your browser controls and, where available, through any cookie notice or preference tool on the site. Disabling some cookies may affect site functionality or the way forms and preferences operate.
